Boost Mobile

Cell Phone Store Cell Phone Retail Mobile Accessories

Bestie Business Card

Visit your local Boost Mobile store at 771 S 30th St, Heath, OH for the best deals on prepaid phones, no-contract plans, and wireless accessories.

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Business Hours

Mon: 10:00am - 7:00pm
Tue: 10:00am - 7:00pm
Wed: 10:00am - 7:00pm
Thu: 10:00am - 7:00pm
Fri: 10:00am - 7:00pm
Sat: 10:00am - 7:00pm
Sun: 12:00pm - 6:00pm

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About Heath, Ohio, USA

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Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Boost Mobile, a cell phone store in Columbus, Ohio, has garnered attention for its nomination to the "BestAround" designation, largely due to its comprehensive service offerings and customer-centric approach. The store's competitive pricing, starting with transparent and affordable unlimited data plans, coupled with flexible add-ons like mobile hotspots and premium device discounts, positions it as a cost-effective choice for a broad demographic. This flexibility is further enhanced by its no-contract policy and various payment options, including installment plans and pay-as-you-go services, catering to diverse customer needs.

Customer satisfaction is a cornerstone of Boost Mobile's success, with numerous testimonials praising the exceptional service provided by Tiffany, the store's manager. Her friendliness, technical expertise, and personal touch are frequently cited as key factors in positive experiences. From resolving complex issues to simply making the shopping process enjoyable, Tiffany's dedication to customer service sets Boost Mobile apart. While isolated negative incidents exist, they do not overshadow the overwhelmingly positive feedback, which consistently highlights her commitment to satisfaction and her genuine care for her customers.

Boost Mobile's ability to blend affordability with superior service makes it a compelling contender for the "BestAround" award. The store's strategic focus on customer needs, combined with its robust technological features and community-oriented atmosphere, not only attracts but retains a loyal customer base. This blend of practicality and personal touch is what likely qualifies Boost Mobile for recognition in this prestigious category, suggesting it could indeed be a strong candidate for the award.

About Boost Mobile

Boost Mobile, a prominent cell phone store in Columbus, Ohio, offers a compelling array of services and plans designed to meet the diverse needs of its customers. The store operates from Monday to Sunday, with extended hours on weekends, providing ample time for shoppers to explore and select their ideal plans. Pricing is notably transparent and competitive, featuring unlimited data plans starting at $25 per month, which include no contracts, no credit checks, and no price hikes. This flexibility appeals to a wide range of customers, from students to frequent travelers.

The store's plan offerings are particularly noteworthy, with options like the $25 Unlimited Data plan, which includes unlimited talk, text, and data for $25 per month, plus an additional $50 one-time fee for mobile hotspot access. For those seeking more premium services, the $65/month New Galaxy plan offers significant savings on new Samsung devices, including unlimited talk, text, and data, along with 40GB of premium data. The store also provides a 30-day satisfaction guarantee, allowing customers to try their plans risk-free before committing.

Boost Mobile's value proposition extends beyond its pricing and coverage. The store offers a variety of add-ons and customizable plans, enabling customers to tailor their services to their specific needs. For instance, the $25 plan includes an auto-pay discount, while the $60/month Unlimited+ plan adds a mobile hotspot for an additional fee. The store's commitment to customer satisfaction is further underscored by its no-contract policy and flexible payment options, including installment plans and pay-as-you-go services.

In addition to its retail offerings, Boost Mobile provides robust customer support and a range of technological features, such as global talk and text capabilities, 40GB of premium data, and hotspot functionality. The store's focus on customer-centric policies and competitive pricing positions it as a leader in the prepaid phone market, making it an attractive choice for consumers looking for reliable and affordable mobile solutions.

Category Tags
Cell Phone Store Cell Phone Retail Mobile Accessories Telecommunications Services

What Customers Say

4.7
Rating Based On
551
Official Google Reviews
5
493
4
23
3
9
2
5
1
21

Customers consistently highlight Tiffany's exceptional customer service as a standout feature of Boost Mobile, often praising her friendliness, knowledge, and personal touch. Many express gratitude for her going above and beyond to resolve issues, whether it was helping with technical problems, negotiating prices, or simply making the shopping experience enjoyable.

Some customers mention specific instances where Tiffany went out of her way to assist, such as finding the right phone for a family need, explaining complex plans in understandable terms, or even handling difficult situations with patience and professionalism. Others appreciate her welcoming demeanor, creating a sense of community at the store, and making them feel valued as customers rather than just transactions.

While some negative experiences exist, they are often isolated incidents and do not reflect the overall positive sentiment towards Tiffany's service. The recurring themes in customer reviews emphasize her dedication to customer satisfaction, her willingness to help, and her genuine care for her clientele, solidifying her position as Boost Mobile's most beloved employee.